Recently in apple Category

Apple iPhone Ad Banned in UK

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Apple's marketing team have always like to upsell the virtues of their products, which is only to be expected. What may have come as a surprise to them was when one of their adverts was banned by the UK advertising watchdog for making misleading claims.

Full story on the Guardian site
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Mac Keyboard Shortcuts

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apple_logo.gif
As a newcomer to the Mac (or returning to one if you include my experiences with them in the 80s and 90s) I haven't had time to really explore some of the basic things.

Silly little actions that come naturally when using my Linux or Windows machines cause me minor headaches, as I don't know the quick way to do them.

This helpful page has a load of keyboard shortcuts, that I'm adding to bookmarks immediately!
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Mac Air Up For Grabs

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Paul Walsh is giving away a Mac Air via Twitter

More details here

To be in with a chance simply "follow" wubud on Twitter
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MacHeist Back Again

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I came across Mac Heist a few months ago, but unfortunately they took a break for a while shortly afterwards.

It looks like they're back in business again and are currently offering a selection of 12 handy shareware Mac OSX applications. The alarm clock one, the aptly named Awaken, which turns your MacBook into an alarm clock proved useful the last time I had to get an early flight!
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Mac Book Air Advertising

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office2008mac-box.jpg
As I've mentioned a couple of times, I recently made the "move" from Windows XP Pro to Mac OSX for my office desktop. I've been using a MacBook Pro laptop for several months.

For my MacBook Pro I didn't envisage doing huge amounts of word processing etc., so I couldn't justify the expense of a Microsoft Office license and opted instead for Neo Office, which is an OSX port of Open Office.


However for my main work desktop I felt that investing in the Mac version of Office was a worthwhile investment.

Before going any further I should explain "how" I use Office (or similar) products.

I am not one of those people who spends their entire day buried in Excel or Power Point. I may produce a certain number of documents every week, but I don't need to do anything fancy with them in terms of formatting. The last time I did anything vaguely complicated with Word was when I was preparing my thesis in university about ten years ago.

On an average day I might receive several Word documents that I need to be able to read, edit and possibly print or distribute to colleagues, clients or suppliers. Since so many of them have made the jump to the latest version of MS Office being able to read their documents even on XP with Office 2003 was getting difficult. Of course this could be solved by installing a number of tools to enable the reading / conversion of the newer formats.

I am a heavy email user. In fact most of our staff would be classed as heavy email users, with Paul and I being the heaviest users in the office. When I say "heavy" I refer to two things primarily:
  • the volume of mail we receive
  • the number of filters and rules we use to organise the huge number of emails
On an average day I could easily receive 2 to 3 thousand emails on my main work account. Fortunately Microsoft Exchange 2007 does a lot of the "heavy lifting" so when I connect in remotely I only have to deal with the more important ones. I can review the less important folders in my own time.
When I'm in the office, however, I need to be able to access ALL of my mail easily and quickly.

Entourage, which is the Mac OSX version of Outlook is a nice client. It suffers from the same issues that its Windows counterpart, in that it eats RAM and CPU cycles, but it works very well overall. The integration with Exchange is pretty seamless, though there are a couple of minor niggles like the cert warning I get every day as our server's SSL cert doesn't match its hostname. It's not a major issue and I simply dismiss the warning.

It handles most of the common tasks without issue.

The only thing I'd like to see is tighter integration with OSX, as Mail App, which is the Apple default mail client, can now do all sorts of funky things with the contents of emails.

The other issue I've encountered is really annoying.

It happened again today, which sort of spurred me on to writing this :)

For some reason MS Office maintains some sort of database related to Entourage and other MS applications on your Mac. This isn't explained and I can't find any clear documentation on it. (The Microsoft Office for Mac site is woefully lacking in documentation anyway, so it's not much of a resource to begin with)
The only reason I mention it at all is that mine gets corrupted. Since I can't find any clear documentation on it I'm completely at the mercy of the unhelpful error messages and the rather useless repair tools that seem to go round in circles telling me what I already know - "Houston we have a problem"
"Would  you like us to fix it?"
"Yes please"
"Ok. Mind if we check it?"
"Work away"
"It's broken"
"I know"
"Mind if we check it?"
Huh? Didn't it already tell me that? So round and round it goes until eventually I scream in despair and our poor overworked Windows admin ends up recreating the entire thing from scratch ....

Excel seems to work pretty much as advertised. I haven't had any reason to do anything fancy with it so I can't comment on advanced functionality.

Powerpoint also seems to work as advertised. Again, like with Excel, I haven't had any reason to do anything complex with it yet and I probably won't. Anyone who has had the misfortune to attend a talk I've given can contest to my lack of Powepoint skills :)

Word, however, simply fails to deliver.
The one "advanced" function in Word that I need to use on a semi-regular basis is the letter wizard. For some demented reason the OSX implementation of this relatively basic functionality just fails to deliver.

On Windows you simply run the wizard once and fill in your contact details etc., The next time you need to produce a letter of some kind you can choose from your previously entered
data. The OSX version happily "forgets" that you've ever used it.

It also doesn't "like" the idea of the user tweaking the letter elements after you start editing, so if you want to change the layout style you will suffer.

Not only does it not "like" the idea of a change it simply "forgets" that you ever used in the first place and happily inserts all the data in duplicate.

What that means is that you will literally end up with two "letters" in the one document. I won't pretend to understand the inner workings of Office, but I would have thought that this was a fairly commonly used function.


I am not an Office "power user". The only reason I got Office was to make certain things that bit "easier" and unfortunately that doesn't seem to be happening.

While all the native OSX applications seem to work without causing me issues or heartache, making the transition from Windows to Mac quite painless, the one bit of Microsoft technology that I decided to keep is causing me pain.

I am seriously tempted to dump Microsoft's Office for Mac in favour of Neo Office and replace Entourage with Mail App (especially if the stupid database problem keeps happening).

I don't want to dump a product that I have paid for however. So I'm left in a dilemma.
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As I mentioned recently I've switched from Windows to Apple on my work desktop.

I was using Entourage for email, but switched to the Apple Mail client the other day - mainly due to Entourage's poor performance (I may come back to that).

One of the nice features of Apple's Mail App is that supports RSS. I've been using Thunderbird for a long time, so I naturally assumed that a commercial product would at least be able to match Thunderbird in terms of features.

Sadly it can't.

The one major flaw is that you cannot import OPMLs. You can only add single RSS addresses.

Yes there are work arounds, but they're not sane. They may work, but they do not strike me as worth the effort. I'll simply stick to using Bloglines instead.

The question that begs to be asked is how a company like Apple missed a key feature like this.

Oh well ...
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Apple's latest bit of hardware, The Time Capsule, sounds like an interesting concept.

It's a combination of wireless backup unit for Mac clients and also acts as a wireless base station.

Two versions are available:
  • 500 Gb
  • 1 Terrabyte
It would be complete overkill for someone like me, as any important data is kept on the office network which in turn is backed up to one of our SAN units in Dublin.

It might prove attractive for some people, though I'll probably discover that there are cheaper alternatives out there without the Apple logo :)

apple-time-capsule.jpg

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One of the annoying things about Apple is that they insist on doing silly currency conversions. As a result it's a lot more attractive to buy Apple hardware AND software in the US and import it into Europe..

But what about customer service and after sales support?

Will Apple's Irish team help you if your Los Angeles bought hardware is causing you problems?

It's an interesting question ... I don't have the answer, since the only hardware I bought in the US was either low cost (mighty mouse USB) or for someone else (iPhone and iPod nano)

However Adrian Weckler is having issues with his new Apple MacBook and seemingly Apple Ireland aren't going to help him. It will be interesting to see how this pans out.. Of course it would also be interesting to know if he said who he was when he rang in... Not that his name would have meant anything to a call centre staff member, but you never know....  
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Windows Desktop Gone - iMac Live

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My windows XP Pro based machine has been powered off for the last hour or so, as I've more or less moved entirely across to my new iMac.

One of the advantages of being in my line of business is that most of what you need is web based and is OS agnostic :)

It will probably take me a few days to get used to the finer points of working with OSX in an office setup ie. connected to MS Exchange 2007 (64 bit) and part of a Windows "domain" with active directory etc., etc.,

I think I've got most of what I want / need setup on here, but I'll know soon enough!
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