I've been with Sky for close to two years now.
In all that time I don't think I've ever received a single invoice or receipt for my payments to them.
The only mail I get from them are silly letters about Sky broadband and the monthly magazine.
Shouldn't they be making available invoices or receipts?
I've already spoken to their accounts department, but they were hopeless. I was informed that I would get a receipt if I paid by cash, but that option is not available to anyone in Ireland as far as I know.
Chorus, on the other hand, used to send me receipts every month.
Am I missing something?
Where are Sky sending invoices?
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About this Entry
This page contains a single entry by Michele Neylon published on February 22, 2007 11:37 AM.
I Hate Electricians! was the previous entry in this blog.
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If you were a business subscriber then you would probably get a receipt. Though I think Sky used to issue paper invoices a long time ago. The whole Sky operation is built on minimising costs and sending out invoices to retail subscribers would be, in Sky management terms, a waste of money. Though there might be other reasons.
John
I spoke to consumer affairs about this the other day. It transpires that they are not under any legal obligation to issue receipts, which strikes me as really odd
Michele