Recently in marketing Category

webmastertalk logo
A few days ago I mentioned the issues I was facing with the mess that was the UK Webmaster forum I'd taken over.


Rome wasn't built in a day, as the saying goes, so I wasn't expecting immediate results. However a pleasant surprise is always a good thing, so I was delighted to see how quickly some of the issues were getting resolved.

The most obvious area that needed attention was the forum's content itself. There was a LOT of spammy junk, which caused two problems:
  • It was being indexed by Google et al, so the site was appearing in the results for search queries that genuinely alarmed me
  • The content had put off new and existing members from hanging around
I'd love to say that I've managed to remove all the spam posts, but I know there are probably plenty of them still lurking (though searching for certain keywords isn't turning up much these days).
Vbulletin's plugin and permissions allows you to customise a site to your heart's content, so I've added  a few plugins and settings that mitigate spammer activity. For example, users cannot post external links until they've got a post count of 15. The same kind of logic is applied to signatures ie. the links / tagline below someone's post.

Another thing that needed to be addressed was the site's visible focus, so some of the sections have been either removed entirely or moved around a bit ie. topics that are not related to the site's core topic have been moved to the "off topic" area.

VBSeo's tools definitely help in deciding which areas of content you want to optimise and which areas you want to "devalue", so ignoring the "member profile" pages seems to be a good idea (some of the member names are barely "safe for work" at the moment!)

Measuring progress isn't that easy, but there are a few tools that help. So I've spending a lot of time poring over the Google Webmaster Tools console, as well as checking Analytics.

What is interesting to see is the significant jump in GoogleBot activity (click to enlarge):

googlebot-activity-chart.png
While bot activity can be quite meaningless in isolation, when you compare it with the previous levels it's very interesting. (To me at least, I wouldn't expect everyone else to be this fascinated by it!). One of the conclusions I've drawn, which may or may not be realistic, is that the site's new hosting helps ie. it's the only site on that particular server and the server itself has very good connectivity.

Unfortunately I don't have enough web statistics data to work with as yet, but I did notice that the site now has a Google Page Rank score, which it didn't have a short time ago.

James, from the excellent Forbairt Media , has been tweaking the site's layout, so it's now a lot simpler to look at and hopefully more pleasing to the eye.

Of course it's very early days yet, so I expect it will take a lot longer to see any real jump in visitor levels and member activity. Thankfully several people who read my original post on this have been kind enough to join and "get the ball rolling", which is fantastic and is much appreciated.

Let's see how it goes from here ...


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Rebuilding A Damaged Community

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webmastertalk logoI recently acquired a webmaster discussion forum that had been semi-dormant for a period of time ie. it was like a wild garden where the weeds had been left unattended.

Looking back over the archives you can see that it once was quite a vibrant community, but that after the founder left to move onto other projects, or possibly a more demanding dayjob, the quality of the site declined.

Rebuilding a community on a site like that is not an easy job and I don't expect to see tangible results for quite some time.

Over the last year or so the forum had been attacked by a lot of spammers who were posting content that drove away potentially valuable members of the community.

After moving the site and its contents to a server I controlled the first job was upgrading the forum software to the most recent version. While Vbulletin has a pretty good security track record I wouldn't like to leave an old version "in the wild" for too long, as there are plenty of nasty little hacks that people can try.

The next thing was to install VBSeo, which is a very nice plugin for vbulletin. It helps with making "pretty" URLs and rejigs a lot of the other parts of a site's display to make it that bit more attractive to search engine spiders.

Over the next few weeks I expect there will be quite a bit of work to be done in trying to attract new members and retain them, but it can be worth the effort. (At least I hope so!)

Another thing that will be addressed, of course, is the site's look and feel.

Personally I can't stand graphic heavy forums with loads of flashing icons etc., I'm much happier with a clean and simple look and feel. James from ForbairtMedia has been working on tweaking the site's layout and design and given it a nice new logo - nothing crazy, but something quite simple and elegant.

The next big job is to see about regaining the search engines' trust of the site. The amount of spammy junk that was there would have led to the site being heavily penalised and judging by the lack of longtail referrals my suspicions are that the site wasn't being taken seriously by the likes of Google et al.

If anyone has any experience of rebuilding a community and would like to lend a hand please let me know :)



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Dell Logo

Image via Wikipedia

I always applaud inventive and innovative marketing techniques. I think they're great.

But when the marketing department of a multinational starts inventing domain names you have to wonder what they're at!

Chris from Sensorpro spotted a Dell advert publicising dell.co.ie I suspect someone got Ireland and the UK confused, as we don't have a co.ie extension!

In fact, if you try to get either you will see:

% Error - Two letter domain are not permitted by IEDR Registration Policies.
% Please read: http://www.iedr.ie/NamingPolicy.php#validity

And here's the banner image (click to enlarge) :
dell-inventive.gif


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Hittail have launched their premium service.

While it may be a bit expensive for a hobby site the pricing is very reasonable if you intend using it for an ecommerce site.

Why?

For one very simple feature - the option to transfer keywords that hittail has "found" into your Adwords account.

The only thing that is a little annoying is that there are limits on the number of keywords and pricing is per domain.
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Anyone who randomly sends forwards me .doc press releases without even making an effort to personalise the email stands zero chance of getting a favourable mention from me ever.

It's not terribly hard to use some mailing software to send out press releases.

Why do people presume that everyone uses Word?

How hard would it be to actually address an email to me personally? Is that too much of a challenge?

It's not terribly hard to send email - thousands of spammers manage it, don't they?

So why on earth can't someone send a press release properly?

And since Donncha has already "named and shamed", I will too.

Ifoods.tv - you really need to get a clue.

It's not a matter of web2.0 vs web 1.0 or anything like that. It's simply a matter of using, as we say in Cork, a bit of "cop on".

You may have been nominated for an award, but it obviously wasn't in marketing or email usage based on the rubbish you sent me today and the way you sent it.
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I meant to mention this before the weekend,  but didn't get a chance.

The Irish Media Contacts Directory 2008 edition has just been released.

The directory is split into four main sections:
  • Print
  • Broadcast
  • Media Services
  • Politics
It also includes an "experts" section which is useful if you are looking for an informed comment on something.

It would be really nice if they gave subscribers access to the data in CSV format, as that would be very useful for mailing lists etc.,

The directory retails at EUR90 and is available via the site
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I got my order from Despair.com earlier this morning.

The tshirts come individually bagged, so it would be very easy to give one away as a gift.

The invoice, however, is a work of art.

There's a fantastic overprint in a really ugly font declaring that it was "inspected by valued employee #90125"

The number for customer service is brilliant - 866-Woe-Is-Me

Very cool!
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SalesOnline Semi-Offline

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I've mentioned the horrific salesonline.ie site a couple of times in the past.

They've now taken the site offline and are instead displaying a holder page with their contact details.

At least they're not making us all suffer through that video anymore!

So anyone want to take bets on whether their new site will actually comply with any web standards?
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Corgi Email Marketing Failure

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corgi-logo.gif

I don't hide the fact that I am impressed by some marketing techniques. I also don't hide the fact that other marketers are really clueless.

Today's marketing email gone wrong comes courtesy of Corgi. I bought some really nice scale cars from Corgi around Christmas and get their email newsletter regularly every Friday.

Today's newsletter has plenty of calls to action, which is what you would expect from a marketing newsletter.

What you don't expect is to find that the website is offline. Not only is it offline, but it's been replaced by a generic "coming soon" page from their registrar.
Since I was feeling charitable I thought I'd ring them to let them know. Of course it's hard to ring someone when you don't have their phone number, but I eventually managed to find one only to be told that "everyone goes home at lunchtime". How decidedly odd. When I send out marketing emails I try to hang around to see how effective they are. Maybe I'm odd?

So Corgi's mailer this week was a total waste of time.


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Stupid Names Are Go

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Maybe it all started being "cool" or "hip" or something to use silly names for companies or products, but when a product has a reasonably sane name, why on earth would you change it?

OpenAds have decided that using a logical name simply isn't good enough.
OpenAds was descriptive and quite clear. Sure it may have taken a while to get used to the change from PhpAdsNew, but the first change of name had a certain degree of logic:
Open - open source
Ads - adverts, ads, advertising

For a banner management suite that made perfect sense to mere mortals like me.

Now they've decided to "rebrand" themselves as "OpenX"

Their explanation is odd to say the least.

Of course their names aren't nearly as bad as some of the ones mentioned in one of Mike Butcher's recent articles

(This coming from a guy who decided to build a brand called Blacknight :)  ) *cough* - though in my defence I've never had any thoughts of changing the name ....
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