Hosting: February 2008 Archives
I am not happy.
Over the last two months I have spent a disproportionate amount of money on Ebay. I should be ashamed, but since that isn't likely to happen I shall condemn eBay.
Ebay - you are evil!
Why do you tempt me with cool and fun ways to spend money?
Why do you let me buy high quality goods at a fraction of their high street value?
According to my eBay control panel I've spent about EUR3000 in the last 60 days!!
What have I been buying?
1 x iMac desktop computer.
Lens for my digital SLR
Bluetooth headset for my mobile phone
Carrier bag holder (thing you hang on your kitchen door for holding plastic bags - couldn't find one in the shops...)
Batmobile - Corgi diecast models
Firewalls - well I do run a hosting company!
Over the last two months I have spent a disproportionate amount of money on Ebay. I should be ashamed, but since that isn't likely to happen I shall condemn eBay.
Ebay - you are evil!
Why do you tempt me with cool and fun ways to spend money?
Why do you let me buy high quality goods at a fraction of their high street value?
According to my eBay control panel I've spent about EUR3000 in the last 60 days!!
What have I been buying?
1 x iMac desktop computer.
Lens for my digital SLR
Bluetooth headset for my mobile phone
Carrier bag holder (thing you hang on your kitchen door for holding plastic bags - couldn't find one in the shops...)
Batmobile - Corgi diecast models
Firewalls - well I do run a hosting company!
I run a hosting company so I know all about outages and unexpected issues.
They can and will happen.
No matter what happens you will never please all of your clients. You can try, but you won't succeed. It's not that your best efforts won't be good enough, but simply that there will always be an "expectation gap". The best you can hope for is pleasing most of them most of the time.
One thing I have learnt (the hard way) is that being honest and upfront can be both painful and rewarding.
You need to swallow your pride and "eat humble pie" when you screw up.
No matter what you as the provider may think, as far as the client is concerned their little site is the centre of the universe.
You can say what you like behind closed doors, but you need to be respectful in public.
I'm not saying that we all manage to do this all of the time or that it is easy, but it's the sanest way of dealing with things.
Some providers simply don't "get" that.
And if you're feeling particularly evil check Keith's blog
They can and will happen.
No matter what happens you will never please all of your clients. You can try, but you won't succeed. It's not that your best efforts won't be good enough, but simply that there will always be an "expectation gap". The best you can hope for is pleasing most of them most of the time.
One thing I have learnt (the hard way) is that being honest and upfront can be both painful and rewarding.
You need to swallow your pride and "eat humble pie" when you screw up.
No matter what you as the provider may think, as far as the client is concerned their little site is the centre of the universe.
You can say what you like behind closed doors, but you need to be respectful in public.
I'm not saying that we all manage to do this all of the time or that it is easy, but it's the sanest way of dealing with things.
Some providers simply don't "get" that.
And if you're feeling particularly evil check Keith's blog
I've got a very long todo list this week - keep an eye on the company blog for updates!
I see Stephen McCarron from Hosting365 has finally started a blog. Will he keep it up??
It seems that LetsHost don't like anyone to mention the fact that they use slow servers in the US... Mention it and they cut you off! How charming! If we cut off every single person who said "nasty" things about us we'd be out of business!!
Seemingly you need to be a Postgrad to read this site!
I see Stephen McCarron from Hosting365 has finally started a blog. Will he keep it up??
It seems that LetsHost don't like anyone to mention the fact that they use slow servers in the US... Mention it and they cut you off! How charming! If we cut off every single person who said "nasty" things about us we'd be out of business!!
Seemingly you need to be a Postgrad to read this site!
